Customer Testimonials

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DealerRater May 18, 2024

Excellent attention, I always come with Mr. Luis, he is very kind, very attentive, 100% recommended

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DealerRater Apr 30, 2024

Excelente atención, muy profesional la ayuda del señor William corredor, definitivamente cubrieron mis expectativas. Éxitos

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DealerRater Apr 25, 2024

Excellent and professional, best dealer in Miami, they always help the customer find what they are looking for.

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DealerRater Apr 21, 2024

Chris was amazing he did an amazing job I needed to change my oil asap and in 1 hour he had my car he suggested on what my car needed he did an amazing job definitely will Come here again

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DealerRater Mar 13, 2024

Chris Gonzalez was great, very patient and informative. He offered services that I might need and suggested what I needed

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DealerRater Oct 28, 2023

I had a great time at this Lexus of Kendall dealership. Customer service was great especially through the service manager Mr Luis Rivera. He makes you feel great, answers your needs and strives to give you considerations for great deals on products and services. So therefore, I strongly recommend this dealership to all Lexus owners and would be owners. Ask for Mr Luis Rivera and have an awesome customer moment with him.. .winks !!

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DealerRater Jan 31, 2023

Great service from service advisor to technicians. Our advisor Ileana Gonzalez was very helpful and listening to our needs and provided accommodation better than expected.

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DealerRater Oct 15, 2022

The service was simply amazing! Both Dee and Isaac took fantastic care of me. This is my second visit, and both have been very enjoyable. Thank you so, so much!!

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DealerRater May 30, 2022

Patty and Marshall made it so easy the process to buy my current lease. Its my 3rd car buying at Lexus of Kendall. Taken care all the time. Look forward to my future trade in already ☺️💯.

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Google Sep 12, 2021

Excellent service, Thank you so much Luis !

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Google Sep 11, 2021

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Google Sep 11, 2021

Had a great experience with Lexus of Kendall. My salesman Claudio and the financial team at Lexus we’re willing to work with me and obtain a great interest rate for a certified Lexus IS. Highly recommend them!!

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Google Sep 10, 2021

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Google Sep 10, 2021

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Google Sep 9, 2021

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Google Sep 9, 2021

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Google Sep 9, 2021

It took 4 hrs to get a new lease vehicle. It seems that Lexus of Kendall was understaffed, but the end result was excellent. Happy wife happy life. The tires were over inflated (64 psi) but when I arrived home they were set to 33 PSI. Glad we did not had a blow out.

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Google Sep 8, 2021

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Google Sep 8, 2021

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Google Sep 7, 2021

Outstanding service. My service advisor, Efrain, is the best. They took care of an issue I had with one of my tires and took the time to complete a service as well, quickly and at the last minute. Lexus of Kendall is the best.

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Google Sep 7, 2021

Great service by Marylu

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Google Sep 7, 2021

Took my Lexus this morning for annual service. Isaac is my service advisor and is great as usual. Excellent customer service from everyone else i encountered.

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Google Sep 7, 2021

The service team went above and beyond the call of duty. I’m very happy with my experience with these folks.

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Google Sep 6, 2021

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Google Sep 5, 2021

My Lexus service appointment was prompt, efficient and smooth from drop off to pick up. There was also well documented print out of all the service details. Will use them again.

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Google Sep 4, 2021

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Google Sep 4, 2021

Great service/ customer service I left my laptop on the loan they gave me and they had it waiting for me in an office, so grateful for the honesty, thanks lexus of kendall!!!

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Google Sep 4, 2021

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Google Sep 3, 2021

Every experience with Lexus of Kendall is amazing. The service staff are exceptional and very professional. Luis was very professional and made sure to explain everything that was going on and went over the prices twice.

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Google Sep 3, 2021

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Google Sep 3, 2021

I’m very pleased with the service, they collected my car, left me one for the time that my car was going to be away, and returned my car the next day. They informed me ahead of time and made sure I was ready to then send someone. The only thing that wasn’t great is that the car I got was not very clean and that my car was returned much dirtier than it was, with sticky stains in the touchpad, etc. Especially during COVID there should be more hygiene.

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Google Sep 2, 2021

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Google Sep 2, 2021

Happy to say my experience at Lexus of Kendall was wonderful. Not only was it quick and easy to have my car taken care of but everyone there was extremely kind and helpful. Such a pleasure!

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Google Sep 2, 2021

This was my best experience ever leasing a car. Many thanks to Maria, Tony, Eddy and Claudia for their excellent service!

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Google Sep 2, 2021

Always a pleasure to go to this dealership and take our car to be serviced and be met by a man named Benito what a class act!

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Google Sep 2, 2021

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Google Sep 1, 2021

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Google Sep 1, 2021

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Google Aug 31, 2021

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Google Aug 31, 2021

Very good! Love that place,Alex and the manager were very professional! Highly recommended!

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Google Aug 30, 2021

Fantastic service

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Google Aug 30, 2021

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Google Aug 29, 2021

Excellent service. Issac Glossan is the best courteous, knowledgeable and efficient. He is very attuned to customer service.

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Google Aug 29, 2021

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Google Aug 29, 2021

Great, special and wonderful Services. Santiago & Geovanny did an excellent job helping me getting my car. A Dealer to come back for sure. Thank you guys!

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Google Aug 28, 2021

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Google Aug 28, 2021

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Google Aug 28, 2021

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Google Aug 27, 2021

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Google Aug 27, 2021

Easy to deal with and overall a very positive experience,, only issue I had was the loaner car they brought me definitely could have been cleaned better.

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Google Aug 27, 2021

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Google Aug 26, 2021

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Google Aug 26, 2021

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Google Aug 26, 2021

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Google Aug 26, 2021

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Google Aug 26, 2021

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Google Aug 25, 2021

Efficient and attentive Lexus dealership. A far better experience than Lexus North Miami

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Google Aug 25, 2021

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Google Aug 25, 2021

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Google Aug 25, 2021

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Google Aug 25, 2021

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Google Aug 25, 2021

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Google Aug 24, 2021

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Google Aug 24, 2021

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Google Aug 24, 2021

The best services!

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Google Aug 24, 2021

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Google Aug 24, 2021

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Google Aug 23, 2021

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Google Aug 22, 2021

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Google Aug 22, 2021

I’ve had 2 lexus this is my third for my 17 year old and had the best experience from our sales rep Santiago to our finance Douglas .. No arguing no negotiations I told them what I wanted and I got it … Lexus of pembroke was a nightmare never will go back their…

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Google Aug 22, 2021

Excellent service department!

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Google Aug 22, 2021

Great service!!

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Google Aug 21, 2021

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Google Aug 20, 2021

I always have an amazing experience with Lexus of Kendall! I appreciate everything they do for me! Terry from Service is always respectful and willing to help you with all your car needs! 10/10. I think the “in home pick up” is a great service to have for those on the go people! Thanks again to everyone!

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Google Aug 20, 2021

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Google Aug 19, 2021

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Google Aug 19, 2021

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Google Aug 19, 2021

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Google Aug 19, 2021

Timeliness and professionalism was amazing.

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Google Aug 19, 2021

MaryLu was great to work with!

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Google Aug 19, 2021

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Google Aug 18, 2021

Issac Glosson is always very honest with me about my service needs and always provides all the options but then provides his expertise in what he believes should be done and when. Grateful to have Isaac as my service writer.

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Google Aug 18, 2021

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Google Aug 18, 2021

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Google Aug 18, 2021

Writing this review for my mother, Marta Calzado, who doesn’t have a google account. This was her first Lexus and she leased a ‘21 NX300 over the weekend at Lexus of Kendall. Our salesman was Oscar Gaitan who was excellent - made the process very easy and smooth. He was great to deal with. This dealer also has a large inventory of vehicles which made it easier to choose a vehicle with the desired features.

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Google Aug 17, 2021

The service was aa expected , very good. Also the service advisor explained into detail the maintenance performed. Impecable waiting room and amigable staff all The way around . Keep the great service.

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Google Aug 17, 2021

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Google Aug 17, 2021

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Google Aug 16, 2021

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Google Aug 15, 2021

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Google Aug 14, 2021

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Google Aug 13, 2021

My service advisor Ileana is very helpful and accommodating. Response your calls pretty quick. Thank you Ileana

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Google Aug 13, 2021

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Google Aug 13, 2021

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Google Aug 12, 2021

Victor has great customer service!! I had an emergency and he assisted with great service. Thank you 😊

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Google Aug 12, 2021

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Google Aug 10, 2021

Patty is very helpful and knowledgeable. Highly recommend 👍🏼

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Google Aug 10, 2021

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Google Aug 10, 2021

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Google Aug 9, 2021


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