Customer Testimonials
Very pleasant experience
(Translated by Google) Excellent service and attention. Ángel Fuente, a professional that Lexus should be proud to have such a worker, thank you (Original) Excelente servicio y atención . Ángel Fuente, un profesional que la Lexus debe estar orgullosa de tener un trabajador así, gracias
Mario 👍🏼
Marshall was very easy to work with and detailed in his explanation
Great service
Very fast and efficient service. I especially liked the video of the inspection and what they found that needed to be replaced . Angel the service rep was very attentive in letting me know the status of the car and the requirements for service and repairs . Overall it was a very pleasant experience and will definitely repeat each year .
I was very happy with the service and care I received during my visit. Daniel, the person who received me was very nice and professional. It was a great experience!
I recently came to Lexus of Kendall, looking for my Lexus car. The attention I received from the managers was excellent and especially from the salesman Daniel Santamaria. He was very kind and explained everything to me perfectly. Thank you very much.
(Translated by Google) My experience at Lexus of Kendall was outstanding thanks to Daniel Santamaría. Their detailed and personalized attention made me feel valued as a customer. Daniel was professional, attentive and answered all my questions clearly. Thanks to their excellent service, I will definitely consider Lexus of Kendall for my next car purchase. I highly recommend both the dealership and Daniel's service. (Original) Mi experiencia en Lexus of Kendall fue sobresaliente gracias a Daniel Santamaría. Su atención detallada y personalizada me hizo sentir valorado como cliente. Daniel fue profesional, atento y respondió a todas mis ...
100% recommended!!! Everyone is very nice and friendly. Thanks to Daniel Santamaria I found the car I was looking for . I’m very thankful with this guy . I really appreciate it
(Translated by Google) Here I bought the car I always dreamed of. My seller was Daniel Stmaria, excellent treatment, I have no complaints, I definitely recommend him to anyone who wants a good car to go to this place. (Original) Aquí compré el carro que siempre soné. Mi vendedor fue Daniel Stmaria, un trato excelente no tengo ninguna queja sin duda lo recomiendo a todo el que quiera un buen carro que vaya a este lugar
(Translated by Google) I just bought my first stroller there, I felt so good and so grateful for the help of Daniel Santamaría who was my salesperson and rewarded me the best. I would definitely make a purchase with him again. (Original) Recién compré mi primer carrito allí me sentí tan bien y tan agradecida con la ayuda de Daniel Santamaría que fue mi vendedor y me recompensó lo mejor. Sin duda volvería a hacer una compra con El.
(Translated by Google) I recently went to Lexus of Kendall in Pinecrest, Daniel Santamaria helped me, an excellent person, very friendly, he showed me some of the cars, I'll be back soon to buy it. Thank you (Original) Recientemente fui a Lexus of Kendall en Pinecrest, me atendió Daniel Santamaria, una excelente persona, muy amable, me mostró parte de los carros, regreso pronto para comprarlo. Gracias
Thanks very much to the team, especially to Daniel, he nows a lot about vehicles and makes the things easy when you buying a car.
Excellent customer service Extremely fast and easy process. Very pleased
The service was excellent from arrival to final departure! Video very detailed and informative. The Italian coffee machine, snacks, and loaner were a nice touch.
As someone who is a loyal Lexus customer, I would like to highlight some staff at Lexus. The attentiveness of my service advisor, Efrain, and the service manager, Luis was exceptional. I ran into some unexpected issues and they both were so kind and eager to do whatever they could to help me. I was so blown away. They always put the customer first and do everything in their power to provide a five star service. They turned my day around and when I go back, I can only hope to see their friendly faces because I know they will ...
Ronil is the person you should talk to at Lexus of Kendall! He is very professional and caring about the customers no matter you buy a pre owned or new vehicle. Thanks, Ronil!
Very good service
Great and fast service. The only thing that I would suggest is to inform the clients as to how long the visit will take. This was never explained to me and assumed that it would be quick like any other oil change service location. This was my first time so I was perplexed when I was told that it would take about 1.5 hours and didn’t plan for that. It took about an hour, but I really felt that it would be quicker.
Everything was handled as promised. Highly recommend
(Translated by Google) I share the idea of many that it is a high-standard dealer, the first time I have received a video about maintenance carried out on my car, this is an excellent confidence for me to share with them again and guarantee the safety of my car. Thank you for your attention and professionalism. (Original) Comparto la idea de muchos que es un dealer de alto estándar, primera vez que recibo un video sobre mantenimiento realizado a mi carro, esto me resulta un excelente confianza para volver a compartir con ellos y dar en garantía la ...
Everything was perfect. thanks
The best dealer lexus in Florida, excelente service, very fast.
The service was professional and promp. Marylu is an excellent service provider who enhances the Lexus experience.
Superrr
Lexus of Kendall is honestly so great! So quick and easy to get my service done. I feel safe coming here. Being female, I don't always trust mechanics, and here at lexus kendall they're very honest and care for helping me. I've gone to other lexus dealerships before, and wouldn't recommend them as much as this one. Mario was awesome!
We had a wonderful experience at Lexus Kendall with Patty Warman and Cairo Jattin. They were very helpful, knowledgeable, and dedicated their time to help us find the perfect car for our family. Overall, a wonderful experience at this dealership!
(Translated by Google) Very happy with the service, they are super professional for me, the best recommended 100% (Original) Muy contenta con el servicio son súper profesionales para mi los mejores recomendados 100%
Excellent customer support!
Wonderful experience from the moment i drove up. Marilou my service advisor was very attentive to my needs and kept me posted on the status of my vehicle.
Amazing service. Mario G was the one taking good care.They also offer me an uber to take me back to my place, which is great. Thank you Lexus
The service this time was truly Excellent from the person accepting my car outside to the new service rep Chris
The service was fast and excellent.
(Translated by Google) Thank the Lexus staff for their attention. To his clients, especially Mr. Benito, who received us with excellent treatment, gave us our car. (Original) Agradecer al personal de la Lexus por la atención A sus clientes en especial al señor Benito que nos recibió con un excelente trato nos entregó nuestro carro .
Very courteous service advisor. Entire process seamless.
What truly stood out was Luis Rivera professionalism and genuine willingness to ensure that my issue was resolved. The entire process was smooth, and I felt like a valued customer.Thank you Luis Recommend 100%
The level of professionalism and dedication to customer satisfaction was evident throughout the entire experience. The service on my vehicle was completed on time, and I appreciated the follow-up to make sure everything was running smoothly. I highly recommend Luis Rivera and the team at Lexus Kendall for anyone looking for reliable, top-notch service. They truly go above and beyond!”
Carlos in service and Bryan in sales are true examples of customer service.
Excellent service..
(Translated by Google) Very good attention and service, it is advisable to do business with them (Original) Muy buena atención y servicio, es recomendable hacer negocios con ellos
Great service!!!
Tara was my sales person. She was so polite and friendly. My experience for the first time there was Great"
Chris is a very knowledgeable and thoughtful service advisor. Thanks for all your help Chris
(Translated by Google) The best manager, Luis, very professional, excellent assistance in general. (Original) La mejor manager, Luis muy profesional, excelente asistencia en general.
marylou is a great service advisor. got me in and out quick and kept me updated throughout
Customer service is what defines Lexus, and is what keeps long term customers loyal. Lexus of Kendall understands that and it shows
Luis Rivers was outstanding as usual.
Rayco (sales) and Juan Soto (finance Mg) they made our experience a very pleasant one, we had my wife dream car in a smooth and very good process. Thanks!
Very pleasant experience, Rayco and Juan Soto made our purchase a great moment to remember
We had a mysterious rattling noise in our brand new RX350 AWD. We purchased the car in VA but took it to Lexus of Kendall when we moved to the area. Efrain in the service department took great care to get our issue resolved! It took the service department many calls to the Lexus mother ship and almost two weeks, but they solved it and now we have a wonderfully quiet ride! Thank you Lexus of Kendall!
Incredible, seamless process with excellent customer service from Patricia Warman (product specialist) and Geovanny Tapia (finance consultant). Highly recommend Lexus of Kendall!
Great service! You both guys make a great team , I'm forever thankful to Arian Ramirez and Juan Soto first of all for your patience and dedication to make me comfortable leasing my 3rd car with Lexus of Kendall i will definitely recommend you both to any friends or family members THANKS A LOT TO MAKE THIS POSSIBLE!!
(Translated by Google) Excellent service! Thank you Andy and Juan Soto for your patience and magnificent guide! Thank you for the opportunity to be part of the Lexus family! Eternally grateful! (Original) Excelente servicio! Gracias Andy y Juan Soto por su paciencia y magnífica guía! Gracias por la oportunidad de ser parte de la familia Lexus! Eternamente agradecida!
I think they changed the engine air filter. I don't know why since the vehicle has very few miles.
The service at Lexus is excellent.They are very knowledgeable and helpful.It’s always a pleasure to go there..
Great customer service
Fantastic experience from beginning to end. Our salesperson, Patty Warman was exceptional. She was knowledgeable and patient. I highly recommend Patty and Lexus of Kendall!
Daniel santamaria is amazing person your company is very lucky to have daniel as one of your people.. he is taking care of us and anawer everything that we want to know 👍👍👍
(Translated by Google) Excellent service everyone is very friendly thank you (Original) Excelente servicio todos son muy amables gracias