I received nothing but amazing service from my service spealist marylou at lexus of kendall. from the pricing, loaner car, and communication the quality of service reeled me in as a future customer.
Excellent service at lexus of kendall..as usual!
I was really impressed with the service. Everything was very smooth. The Service Advidor Marylu Acosta was very kind and well prepared of the process. I will recommend your services.
Great experience! Frank was more than helpful. He was courteous and attentive. Would definitely go back and recommend. The only thing is that my car has a scratch they “couldn’t” get out.
The best always
Was a very pleasant experience highly recommended Thank you William corredor ,José Rodríguez and Lisandra great staff and service.....
Juan Soto is great guy.
Friendly, professional, great customer service. Highly recommend.
I just had the best experience at Lexus of Kendall with William Corredor and Eddy T, my car dream team! They really made me feel comfortable and confident about my purchase. Thank you so much!
Professional service my advisor Víctor Martínez is the best.
There are not enough good words to say about the staff at Lexus of Kendall! Everyone there was helpful in more ways than you could imagine. As a customer from out of state buying a car pretty much sight unseen wondering how the customer service would be and driving hours to get there to pick up my beautiful car and arriving only 40 minutes before they closed I have everything all they still spayed and treated me as if they had all day for nobody else but me. I felt like a queen receiving the red carpet treatment. I just wish ...
Great service my service provider was very nice and was very helpful questions i asked he answered them thank you soooo much Victor Ramirez best customer service i had In a long time
Great experience with the service given at Lexus of Kendall!
Very friendly and helpful staff
Victor R. was an excellent service advisor. He listened to my concerns and thoroughly discussed my options. He also checked in with me periodically as I waited for the car to be serviced. Service was exceptional with Lexus.
I went to get service for my Lexus, loved the attention from Marylu Acosta, she went beyond expectations to provide great customer experience
Fantastic Service advisor Issac and Loaner Agent Judith Menendez!!! Made my process smooth, easy and quick! Been with Lexus for years, the best 2 customer reps I’ve dealt with. They’re honest, knowledge and best, friendly. Definitely recommend Lexus Pinecrest and Issac and Judith!
I purchased a vehicle from this dealership from out of state; Lexus of Kendall literally had the best deal in the country. After sending a message letting the dealership know I was interested, I was immediately assigned a sales representative who guided me through the entire process. This is only the 2nd time I've purchased a car, but the Claudio (my assigned sales rep.) made the process very easy for me. I secured outside financing and the financing department worked with them to get everything taken care of. When I arrived to pick up the car (unannounced), Claudio was ...
Estoy muy agradecida de este lugar, por su profesionalidad, servicio eficiente y oportuno. El personal muy amable y diligente. El de turno del servicio, las representantes Ileana y Yudith en particular, merecen un reconocimiento especial. No solo cumplen con su deber , sino reflejan una verdadera calidad humana . Lo recomiendo sin reservas.
Victor was very friendly and helpful. Great service and experience overall.
Excelente atención y buen precio (Translated by Google) Excellent service and good price
My boyfriend and I visited this location yesterday to Lease the new IS300. From the moment we walked in we were attended to with urgency and politeness. The sales consultant, Edwin Obando was amazing. He was kind, professional and assisted me in finding the best car to cater my needs. After a great experience with the sales team, we met the finance manager, Juan Soto. Juan was professional, attentive and made sure the leasing process was quick and simple. Overall, the customer service and experience was one I could speak highly about. This being my first time leasing a vehicle, ...
Great service and friendly staff!
Lexus Kendall has a really nice waiting area with a great coffee machine, and Service Manager Isaac Glossen is exceptional. But center has lost perspective on customers, both overbooking resulting in service not being completed on same day (tho they’re very generous in arranging alternate transportation) and much worse, phones go unanswered and messages left go into no mans land. I called and left 4 messages between 3-5:00 to see if my car would be done when promised, and when I showed up, the answer was not ready If it weren’t for Isaac I’d switch to different service ...
Julio ceaser from kendal was my seller . Greatest customer service ever!! Will tell all my friends and family about my experience.
El servicio de Alex fue excelente !!! highly recommended 👌
Thank you so much you guys are really professional people
Excellent customer service and quick turn around time. Henry my service advisor took his time to explain everything. Highly recommend.
Isaac Glosson is the best.
Great experience got my Lexus
Car was picked up promptly and returned the next day. Exactly as promised
Just had a terrific experience leasing a new car with Patty Warman. She was a total pleasure to work with and accessible and pleasant answering all our questions. Patient in going over the various bells and whistles of the new car as well. A great experience
William Corredor was an absolute pleasure to work with. He made the process easy and very seamless. I highly recommend him and Lexus of Kendall.
Fui al concesionario de Lexus Kendall a ver las ofertas de Lexus y a conseguir un auto, cuando llegué fui atendido muy profesionalmente por la Sra. Patty, quien con mucho profesionalismo me mostró las opciones que se podían ajustar a mis perspectivas y economía, ella demostró gran conocimiento y desempeño sobre su trabajo, además de ofrecer un excelente servicio al cliente, recomiendo a toda persona que quiera tener una buena experiencia y el carro deseado que pregunte por ella y disfrute de su amabilidad y su capacidad de venta. Gracias Patty, ¡Nos vemos en 2023!
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