Customer Testimonials

(Translated by Google) Jose A. Garcia did an excellent job! He treated us super well and got us a great deal on the Lexus NX! (Original) Jose A. Garcia hizo un excelente trabajo! Nos trato super y nos consiguió buen deal con el Lexus NX !

(Translated by Google) Thanks to Oreste Orozco for his very kind attention; the process was very quick and transparent. (Original) Gracias a Oreste Orozco x su atención muy amable el proceso fue muy rápido y transparente

Had the pleasure of doing business with Armando and the only person who kept it 100 with me. Thank you Armando for everything.

Excellent attention from Mr. Juan Mercado. He informed me very clearly about the prices, the financing contract and the available options without any kind of pressure. It's nice to do business with such honest and professional people. 100% recommended."

Juan Soto and Edwin Obando were great help and very welcoming and heart warming to help amazing attitude and compassion kindness towards my boyfriend and I fell in love with the new Lexus 2026 is350

(Translated by Google) Excellent service, fast and clean!!! I recommend it 100%. (Original) Excelente servicio , rápido y limpio !!! lk recomiendo 100 %.

(Translated by Google) My namesake Mario helped me a lot, excellent service!!! (Original) Mi tocallo Mario me ayudo mucho excelente servicio!!!

(Translated by Google) The service is good and fast. Mr. Angel Fuentes and Mr. Carlos assisted me very professionally. The technical service and spare parts are genuine, and there's a free and comfortable coffee bar in the waiting room. Just one small detail: at the time of payment, they charged me the established 7% tax and an additional 3% that they didn't tell me about before the service. It's ridiculous to charge a fee for swiping a card at a Lexus dealership. But even so, I recommend it. (Original) La atención es buena y rápida, El Señ... Read More

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Google - Sep 24, 2026

(Translated by Google) The service is good and fast. Mr. Angel Fuentes and Mr. Carlos assisted me very professionally. The technical service and spare parts are genuine, and there's a free and comfortable coffee bar in the waiting room. Just one small detail: at the time of payment, they charged me the established 7% tax and an additional 3% that they didn't tell me about before the service. It's ridiculous to charge a fee for swiping a card at a Lexus dealership. But even so, I recommend it. (Original) La atención es buena y rápida, El Señor Angel Fuentes y el Sr Carlos me atendieron muy profesionalmente , el servicio técnico y los repuestos son auténticos, en la sala de espera hay una cafetería gratuita y confortable. Solo un detalle , al momento del pago me cobraron el 7% establecido de tax y un 3% adicional que no me lo dijeron antes de hacer el cervicio . En una agencia Lexus es ridículo cobrar por pasar la tarjeta. Pero aun así lo recomiendo.

Lexus of Kendall the best dealer in town ! Thanks to my salesperson Bryan Santos for all the help

Bryan Santos was my salesman at Lexus of Kendall great service thank you!

Excellent service by Efrain Hazim at services department 100 % recommended!!!

Bryan Santos excellent salesman! Helped me with everything and was extremely nice.

Wry professional

I moved from the area and still drive an hour to come to Kendall location. Ridiculous how good the service is.

(Translated by Google) Mario Loyola is a very good salesman and communicator. He served us very well and had a very professional attitude. (Original) Mario Loyola muy buen vendedor y comunicador. Nos atendio muy bien una actitud muy professional

(Translated by Google) My greetings and respect to Mr. Mario Loyola for his attention and good knowledge of his work, thank you very much 🥰 (Original) Mis saludos y respeto al señor Mario Loyola por su atención y buen conocimiento de su trabajo muchas gracias 🥰

Eddie Navarro at Lexus of Kendall, Is always polite and professional. He listens attentively to customer concerns. He is knowledgeable and has appropriate expertise to explain clearly what needs to be repaired. The attendants outside who take your car in are also very nice and even walk you to the door and tell you what to do next . My car runs great and I’m very pleased with the service I received. Having a loaner was most helpful! Thank you so much!!

(Translated by Google) Thank you Mr. Mario Loyola and Laura Madrina for the attention I received during my visit to that business. Great service. (Original) Gracias El Señor, Mario Loyola Laura Madrina por la atención recibida, Durante mi visita a ese negocio, Gran atencion.

(Translated by Google) I loved the way Mario Loyola treated me, I'm sure I'll be back. (Original) Me encanto el trato de Mario Loyola estoy segura q volvere .

Excellent treatment and service of Mario Loyola I will come back

(Translated by Google) We loved Mario Loyola, we'll be back for him!!! (Original) Mario Loyola nos encantó volveremos con el!!!

(Translated by Google) The service is excellent, everyone is very friendly, and I loved that they help you solve your problems at no cost. (Original) El trato es exquisito, todos muy amables y me encanto que te ayudan a resolver tus problemas sin costo alguno.

I truly appreciate all the time, effort, and professionalism Jose A Garcia showed me throughout the entire process. If you’re looking for someone who genuinely cares about helping their customers, I highly recommend Jose A García, Lexus of Kendall.

(Translated by Google) Thank you so much, Orestes, for your service. It was very transparent, and you found a way to help me and my family get the best deal. Thank you. (Original) Muchísimas gracias Orestes por su servicio, muy transparente y encontró la manera de ayudarme a mí y mi familia para obtener el mejor negocio. Gracias

(Translated by Google) Orestes was wonderful, he treated me exceptionally well, I'm so happy with this achievement! (Original) Orestes una maravilla,me atendió demasiado bien,estoy feliz con este logro!

(Translated by Google) I was very satisfied with Orestes Roque's service. He was kind, patient, and very clear in explaining everything. I never felt pressured and always felt he was trying to help me make the best decision. I highly recommend him. (Original) Quedé muy satisfecho con la atención de Orestes Roque. Fue amable, paciente y muy claro al explicarme todo. No me sentí presionado en ningún momento y siempre sentí que estaba tratando de ayudarme a tomar la mejor decisión. Lo recomiendo totalmente.

(Translated by Google) Excellent service from Orestes Roque. Very kind, professional, and attentive at all times. He made the whole process easy and pleasant. Thank you so much for the excellent service! I definitely recommend him. (Original) Excelente servicio de parte de Orestes Roque. Muy amable, profesional y atento en todo momento. Hizo todo el proceso fácil y agradable. ¡Muchas gracias por la excelente atención! Definitivamente lo recomiendo.

(Translated by Google) A very good experience with Orestes Roque; he made the experience simple and uncomplicated. I am very grateful to him. (Original) Muy buena experiencia con Orestes Roque hizo la experiencia fuera sencilla y sin complicaciones. Mas que agradecida con el.

(Translated by Google) Orestes gave me excellent service and treated me wonderfully. He was very attentive and answered all my questions... the best!!! (Original) Me atendió Orestes excelente servicio y me trató súper,muy atento y supo orientarme en todas mis dudas…el mejor !!!

(Translated by Google) Geovanny gave us excellent service in the finance department, and Esteban followed up with us for several days and found the exact car we wanted. Thank you, Bryan, for joining us for the test drive. Thank you to the team for such great service and for fulfilling our wishes. (Original) Geovvanny nos atendió muy bien en.la parte de finanzas y Esteban nos dio seguimiento varios días y buscó el carro que queríamos exactamente. Gracias Bryan por acompañarnos en la prueba de manejo. Gracias equipo por tan buena atención y por complacer nuestros ... Read More

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Google - Sep 17, 2026

(Translated by Google) Geovanny gave us excellent service in the finance department, and Esteban followed up with us for several days and found the exact car we wanted. Thank you, Bryan, for joining us for the test drive. Thank you to the team for such great service and for fulfilling our wishes. (Original) Geovvanny nos atendió muy bien en.la parte de finanzas y Esteban nos dio seguimiento varios días y buscó el carro que queríamos exactamente. Gracias Bryan por acompañarnos en la prueba de manejo. Gracias equipo por tan buena atención y por complacer nuestros deseos.

I had a great experience. My salesman, Bryan Santos, explained everything about my new car. He was very attentive. I recommend the dealership and the staff.

Luca and service team were very profesional & the experience was seamless.

I had a great experience with Armando at Lexus of Kendall. He was very professional, well mannered, and made the whole experience easy and comfortable. He was helpful, patient, and made sure I felt taken care of. I really appreciate his great customer service and would definitely recommend him to anyone looking for a great experience at Lexus of Kendall.

Well, butter my biscuit and call me impressed! I had such a great experience with Armando at Lexus of Kendall that I had to come on here and give the man his flowers. From start to finish, Armando was an absolute class act. Professional, knowledgeable, respectful, patient, and just an all-around good fella to deal with. Nowadays, finding someone who takes customer service seriously can be like trying to find a needle in a haystack, but Armando? That young man puts the biscuit in the basket. Right from the get-go, he made the entire experience comfortable. No funny business, no ... Read More

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Google - Sep 11, 2026

Well, butter my biscuit and call me impressed! I had such a great experience with Armando at Lexus of Kendall that I had to come on here and give the man his flowers. From start to finish, Armando was an absolute class act. Professional, knowledgeable, respectful, patient, and just an all-around good fella to deal with. Nowadays, finding someone who takes customer service seriously can be like trying to find a needle in a haystack, but Armando? That young man puts the biscuit in the basket. Right from the get-go, he made the entire experience comfortable. No funny business, no beating around the bush, no trying to pull a fast one on you. Just straight shooting, good communication, and proper customer service. By golly, that’s how business ought to be done! Armando actually takes the time to listen to what you’re looking for instead of trying to sell you the first thing with four wheels and a steering wheel. He answered questions, explained everything properly, and never once made the process feel rushed. Jeepers creepers, I almost forgot I was at a car dealership! And let me tell you, this fella knows his automobiles. Sharp as a tack! You ask him a question and he’s on it quicker than a jackrabbit on a hot griddle. He knows the vehicles, knows how to communicate, and most importantly, knows how to treat people with respect. That’s becoming a lost art these days. Some salesmen could talk the ears off a brass monkey and still not tell you anything useful. Not Armando. He gets right down to brass tacks. He explains what you need to know, answers your questions, and makes sure you’re comfortable every step of the way. Golly gee, somebody ought to give this man a raise! His professionalism really stood out to me. Armando carries himself well, speaks respectfully, and makes you feel like your business actually matters. No high-pressure nonsense, no song and dance, and no monkey business. Just good old-fashioned customer service. And when it comes to personality, he’s the bee’s knees. Friendly without being overbearing, professional without acting like a stuffed shirt, and knowledgeable without making you feel like you don’t know what you’re talking about. That’s a hard balance to find. He crosses his T’s, dots his I’s, and gets the job done right. I’ll tell you what, if every car salesman operated the way Armando does, buying a car would be a walk in the park. The man keeps the train on the tracks and the wheels turning. No dilly-dallying, no unnecessary runaround. He makes the whole process smoother than butter on a hot biscuit. And speaking of biscuits, I’ll say it again: this man puts the biscuit in the basket. Armando represents Lexus of Kendall extremely well. When you’re shopping at Lexus, you expect a certain level of professionalism and customer service, and he delivers it in spades. He treats you like a customer should be treated and makes sure you leave feeling good about the entire experience. That’s worth its weight in gold. If you’re thinking about going to Lexus of Kendall and don’t know who to ask for, quit lollygagging and go see Armando. Tell ’em the internet sent you. He’s the real McCoy. The whole kit and caboodle. The cat’s pajamas. The bee’s knees. The cream of the crop. A straight shooter. A gentleman and a scholar. And, dare I say, one fine automobile salesman. Good gravy, what more could you want? Five stars for Armando without hesitation. ⭐⭐⭐⭐⭐ Keep doing what you’re doing, Armando. You’ve got customer service down to a science. As the old folks might say, if it ain’t broke, don’t fix it — and this fella sure ain’t broke. Attaboy, Armando! Give that man a firm handshake, a pat on the back, and perhaps an extra biscuit for the road.

I had a great experience working with Armando. He was extremely helpful, knowledgeable, and patient throughout the entire process. He took the time to answer all of my questions and helped me figure out what car would be the best fit for me in the future without making me feel pressured into making a decision. I really appreciated his honesty and professionalism. When I’m ready to purchase my next car, Armando will definitely be the person I go back to. Highly recommend!

I had a great experience thanks to Armando the Sales Advisor! He was extremely helpful, patient, and professional throughout the entire process. He took the time to answer all of my questions, made sure I felt comfortable, and never made me feel pressured or rushed. If you’re looking for someone who genuinely cares about helping you find the right car, I definitely recommend asking for Armando. Thank you again for the amazing service!

I had a great experience working with Armando! He was extremely helpful, professional, and patient throughout the entire process. He answered all of my questions and made everything feel easy and stress-free without ever making me feel pressured. You can tell he genuinely cares about helping his customers find the right car. If you’re looking for someone trustworthy and easy to work with, definitely ask for Armando. Highly recommend him!

Best profesional experience, Tara the Service Manager is the best I’ve seen in the forty years of owning a car. It’s actually a pleasure visiting the shop with her at the helm,

Excelente experiencia. Todo el equipo son muy amables. Excelente atención. Seguiré yendo a hacerle mantenimiento a mi camioneta en estas instalaciones. 100% recomendado

We had an excellent experience purchasing our Certified Pre-Owned NX 250 from Lexus of Kendall. Armando was knowledgeable, personable, and attentive throughout the process. He worked closely with his manager to present a fair offer that met our expectations. From start to finish, Armando guided us seamlessly through each step of the purchase and introduced us to the appropriate team members along the way.

Unbelievable service from when got there to when we left. Lexus you have a customer for life

Luca was truly amazing. He was very professional, courteous, and accommodating. He went above and beyond to help me with my car maintenance! Highly recommend

Amazing service! Eddy was fantastic.

Meet with my Advisor Efraín to solve an issue with brakes. Service was excellent, problem resolved and Efraín provides great customer service. Thank you

I’m very grateful for the amazing customer service!

(Translated by Google) Excellent service, very professional and fast. I'm extremely happy with the service provided. Keep up the good work! I give you a 10/10 rating. (Original) Muy buen servicio , muy profesional y rápido estoy súper feliz con el servicio prestado , continúen así les doy un un calificación de 10/10

I am the new owner of a Lexus LC500. These are extremely rare cars to find the last several months. Production ended in August and everyone is rushing to purchase the last few coming off the assembly line. I was able to connect with Jose Diaz at Lexus Kendall back in May. And he has worked tirelessly to find one for me. He kept me updated every step of the process that took 3 months. If you are interested in a Lexus, Jose has my highest recommendation. He was outstanding . Give him a call at Lexus Kendall. I love my LC 500. ... Read More

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Google - Aug 27, 2026

I am the new owner of a Lexus LC500. These are extremely rare cars to find the last several months. Production ended in August and everyone is rushing to purchase the last few coming off the assembly line. I was able to connect with Jose Diaz at Lexus Kendall back in May. And he has worked tirelessly to find one for me. He kept me updated every step of the process that took 3 months. If you are interested in a Lexus, Jose has my highest recommendation. He was outstanding . Give him a call at Lexus Kendall. I love my LC 500. Thank you Jose.

Excellent service

⭐️⭐️⭐️⭐️⭐️ I absolutely loved my experience at Lexus! Luis Rivera was exceptional—very helpful, professional, patient, and made the entire experience smooth and enjoyable. His customer service was outstanding, and I truly appreciated the time and care he took to make sure everything went perfectly. I highly recommend asking for Luis Rivera if you’re visiting Lexus. Thank you for such a great experience!

Very good service and amazing customer service!!!! Thank you Marylu .

Great service department very professional highly recommend

Well, my experience at Lexus of Kendall went beyond my expectations. My advisor, Marylu, was very kind and helpful with every concern. You feel well taken care of and advised by an expert who looks out for your interests and your car's needs. The technicians and the video description of the service—sent to me right after the inspection began—were excellent; even if you don't choose to have all the repairs or replacements done by Lexus, it is a fantastic way for the customer to actually see and clearly hear about the car's issues and potential ... Read More

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Google - Aug 24, 2026

Well, my experience at Lexus of Kendall went beyond my expectations. My advisor, Marylu, was very kind and helpful with every concern. You feel well taken care of and advised by an expert who looks out for your interests and your car's needs. The technicians and the video description of the service—sent to me right after the inspection began—were excellent; even if you don't choose to have all the repairs or replacements done by Lexus, it is a fantastic way for the customer to actually see and clearly hear about the car's issues and potential improvements. What surprised me most was that the video included captions, allowing me to read along and understand technical terms that many customers aren't familiar with, thereby grasping exactly what was right or wrong with the vehicle. The waiting area was well-equipped with a coffee machine and some pastries; they even considered customers who might need to work or study while waiting for their cars, providing individual desks—something that really impressed me, as I had brought my laptop and a study book. The experience was highly satisfactory in every respect; it truly exceeded my expectations.

I had a good experience. The service was a bit slow when picking up the car, but Marylu was great.

Excellent service

(Translated by Google) Carlos, the best service! (Original) Carlos de serviciooo el mejooorrr

Efrain is amazing! Friendly and very helpful

I came to this dealership to have my car serviced for the first time, and I am truly delighted with the service and assistance provided by Mr. Luis Rivera; I recommend him 100%.

Marylou has been my advisor since I got my car. She’s great, always friendly and keeps me up to date on my service. Thank you, Marylou!

Luca Sfara provided an excellent service. Kudos to Luca.

bruno and soto were amazing i didn’t think i would by a car today but Bruno really made it happen for me thanks BRUNO

Marylu was amazing helping me with my car service!! 10/10 was very efficient and quick

The Lexus of Kendall team is always attentive to the needs of their customers and their vehicles. Thank you Luca Sfara, I appreciate the professionalism and the care you showed both my mom and I during our car service appointment.

Excellent service fast and detailed

I always have the best service and experience here! Carlo is the best and I love that we get a video of the work done. Thank you always!

Quick and friendly service! I had a work event close by and needed immediate service on my tire. They got me in and out of the service center within 20 minutes and provided me with a loaner so I wouldn’t be late to my work event. Shout out to Carlos for his assistance and for sharing with me the best options to take care of my car. The associates there were so friendly. They greeted me the day I arrived and the next day when I came back to pick up my car. Both times they offered water and coffee. ... Read More

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Google - Aug 16, 2026

Quick and friendly service! I had a work event close by and needed immediate service on my tire. They got me in and out of the service center within 20 minutes and provided me with a loaner so I wouldn’t be late to my work event. Shout out to Carlos for his assistance and for sharing with me the best options to take care of my car. The associates there were so friendly. They greeted me the day I arrived and the next day when I came back to pick up my car. Both times they offered water and coffee. They even assisted with loading my luggage and bags. Thank you so much Lexus of Kendall!

Professional costumer services

Carlo at Lexus of Kendall was extremely helpful and patient while I had to change all my tires on my car. He was detailed in explaining the process and kept me apprised of any issues or changes along the way. Thank you Carlo for all your help!

Excellent service. Amazing customer service the best and Lucas it’s a 5 star ⭐️ customer care thanks for your service

Eddie was AWESOME in helping me out today & introducing a new way to service my beloved vehicle! HIGHLY RECOMMENDED!!!! 😊😊😊😊

I stopped by the Lexus Service Center near Pinecrest without an appointment. And Carlos got me in right away!” In about an hour and a half, everything was done, and my car was even washed. Outstanding customer service, highly recommended.

No Parking! I tried to go by to look at a new Lexus SUV and there was no parking. I went to Volvo instead.

(Translated by Google) Excellent service from Juan (Original) Excelente service of Juan

Marylu Acosta helped me out and I was in and out in no time. Great service from start to finish.

Great service department very pleasant visit everyone was courteous and friendly Carlo my service guy in particular was very amicable and knowledgeable great asset for the company will be back to deal with Carlo again

Very customer friendly! Cat loaner available, attention to details.

I had an excellent service experience at this Lexus dealership. As soon as I called my service advisor, Marylu, she immediately asked me to bring my vehicle in. When I arrived, a loaner vehicle was already available, which made the entire process incredibly convenient. Throughout the repair, Marylu kept me informed every step of the way and provided timely updates. What impressed me most was that she even followed up with me the next day to make sure everything was working properly and that I was completely satisfied. That level of professionalism, communication, and genuine customer care is exactly what ... Read More

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Google - Aug 5, 2026

I had an excellent service experience at this Lexus dealership. As soon as I called my service advisor, Marylu, she immediately asked me to bring my vehicle in. When I arrived, a loaner vehicle was already available, which made the entire process incredibly convenient. Throughout the repair, Marylu kept me informed every step of the way and provided timely updates. What impressed me most was that she even followed up with me the next day to make sure everything was working properly and that I was completely satisfied. That level of professionalism, communication, and genuine customer care is exactly what you hope for from a luxury dealership. Thank you, Marylu, for making the entire experience smooth and stress-free!

Fast excellent service

Pleasant experience. Efficient service. Staff were very warm and friendly.